Refund policy

The following criteria must be met in order to be eligible for an exchange, return, or refund.

1. Returns must be postmarked within 14 days of the original order date.
2. Item(s) returned for a refund may incur up to 15% restocking fee.
3. Item(s) must be new, unused and in their original packaging, along with all accessories.
4. Item(s) must be accompanied by the packing slip generated from the return process noted above.
5. Item(s) must be returned via a traceable shipping method with delivery confirmation.
6. All shipping costs must be pre-paid by the party returning the merchandise (i.e. the customer).
7. Returned items eligible for a refund will be refunded for the cost of the item returned only, minus any applicable restocking fees. We do not refund shipping cost.

PLEASE NOTE: If a return is denied based on the above criteria, we will NOT automatically call and/or return the item to you.